Customer Success Manager


Shoptet is the largest e-commerce platform in the CEE region. Thanks to Shoptet, thousands of people are making their business dreams come true. We help small sellers and well-known brands succeed in the world of e-commerce. We have a meaningful product and superior customer care. 

Our mission is to help people achieve their dream of starting a business and help them be successful. 

Join our Customer Success team led by Petr Domin (Team Leader of Customer Success) 🙌

In 2021, we doubled the company to 200 people and celebrated the fair employer of the year award. We have a healthy company culture, a meaningful product and the ambition to become an e-commerce leader in CEE. Do you want to be there with us and move Shoptet forward? As a Customer Success Manager your main mission is to build strong relationships with our existing clients and help them succeed in their e-commerce businesses. You’ll bridge the gap between clients and our services, ensuring their needs are met and they understand the benefits of our offerings. Your work includes active engagement with clients, providing knowledgeable support, and delivering excellent customer service to improve satisfaction and encourage loyalty. We are looking for a Customer Success Manager who will be responsible for monitoring customer’s e-commerce performance, identify areas of improvement, and suggest strategies to enhance their success.

What will be your agenda?

Our expectations:

What can we offer?

Sounds exciting? Here are some tips on where to find additional information.

Facebook Shoptet

We look forward to welcoming you on board! 🚀

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