Technical consultant with Hungarian

Praha

Shoptet is the largest e-commerce platform in the Czech and Slovak republic. With over 20,000 projects running with us already, we strive to become the key e-commerce player in Central Europe. We’re building a new Hungarian customer care team and we’re looking for an experienced technical consultant who helps our Hungarian clients with their technical issues.

For more information please see the following link – Interview with Michal (Team Leader for Technical consultants in Czech).

Responsibilities:

      • Answer technical questions from our clients, which are usually e-shops and developers.
      • Meet all requirements of our clients (eg modification of product labels, changing of DNS records or analysis of feed etc.).
      • Support our internal teams so the communication with the care team or IT team is very frequent.
      • Be willing to learn about all sites of our product. Our onboarding process is very professional, our senior colleagues will always help you with any questions or struggles.

      What we expect:

      • Be able to navigate web applications.
      • Be able to use developer tools in Google Chrome.
      • Basic knowledge of HTML and XML.
      • Experience of working with e-shops or from SaaS company.
      • The ability to empathize with clients and understand their problems and needs.
      • Care not only about the clients, but also about the image of the customer experience of Shoptet.

      What we offer:

      • We strive for a personal and friendly environment where people respect each other in pleasant conditions to work.
      • We are not afraid to share knowledge and move the whole Shoptet platform and each other forward.
      • We work in spacious, quiet offices in Karlín.
      • Free coffee, fruits, snacks, vegetables in the kitchen.
      • Home office and 5 weeks holiday.
      • Overtime bonuses.
      • Meal fee at least 1000 czk per month.
      • Summer terrace with fast WiFi.
      • Budget for educational courses.
      • Free English lessons.
      • Multisport card

      More about us Atmoskop.

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